Guide

From first visit to account enablement

Before sign-in, visitors only need product, guide and docs. After sign-in, account-specific modules such as subscription, download, license and tickets appear in the header.

ProductEmail accountSubscriptionLicenseDownload eligibilityTickets

Customer path

Recommended first-use order

Public learning and account operations are separated so new visitors are not overloaded by subscription, download, license and ticket links too early.

1. Understand productReview capabilities, fit and risk notes before deciding whether the product matches your account goals.

2. Create accountRegister with email and complete the email code check; all enablement state returns to the same account.

3. Confirm enablementAfter sign-in, review subscription state, payment confirmation and license eligibility from your account context.

4. Prepare clientAfter download eligibility is available, review version, integrity information and activation guidance.

Signed-in modules

Header entries shown after sign-in

These destinations depend on account state, so they are hidden from the public header until the customer signs in.

Subscription

Review plans, orders and subscription state.

Download

Review client version and download guidance when eligible.

License

Review activation code, device binding and validity notes.

Tickets

Submit account, license, download and runtime issues.

Account

Manage email, profile, security state and sessions.

Service status

Review account, email, payment, license and download service state.